The client is a Municipal Corporation. The water department of the corporation wanted an innovative solution for better management
of their water supply infrastructure. The client has 42 pumping stations that were supplying
water to different zones of the city. However, they were not having enough manpower to operate
them and be present at every station. And due to this, it became very difficult to monitor
and control the supply leading to wastage. Also, there is no way the operators can know in
case there is downtime. This led further to customer dissatisfaction.